Faq

We know you probably have some questions about Frontline and Q7. We hope to answer some of them here, but if not, please Contact Us.

1. Does Frontline offer a cloud-based version of Q7?

Yes. In addition to site licensing Frontline offers Q7 on a monthly subscription plan accessible 24/7 from anywhere you have an internet connection.

2. What kind of computer hardware do I need?

Q7 is compatible with any Microsoft Windows based hardware with Windows 7 or newer, including the newest Windows 8 and Windows 10 platforms.

3. Are training and technical support included with Q7?

Yes. We include training and technical support with every sale. We strongly believe this is the key to a successful installation and wouldn't do it any other way.

4. What if Q7 doesn't do something I need it to do?

Q7 is highly configurable so chances are it'll do most everything you need. However, if there's something you absolutely need and it's not there we're happy to provide custom enhancements for a nominal fee.

5. How long will it take to get up and running?

Q7 can be installed in under an hour assuming no existing hardware or network issues exist. Allocate between 4 to 8 hours of training time per employee. Setup and implementation time varies depending on the size of your organization. Ask Frontline for more details.

6. Is Q7 a mixture of various programs?

No. Unlike a lot of other trucking software, Q7 is a cohesive program built from the ground up. All windows and interfaces in Q7 have the same look and feel. Once a user knows how to use one part of the program they can quickly adapt to any other area.

7. How can I be sure Q7 will work for my company?

The best way to know if Q7 will work for you is to take advantage of our free demonstration. We approach the demonstration differently than other software vendors. We don't just show you that it works (that's a given) we show you how it works for your particular business and the way you do things.

Site License or Cloud

Q7 can be deployed via the model that best suits your needs and budget.

Site License, also called On-Premises, allows you full hardware and networking control and maximum data privacy. You don't have to worry about Internet reliability or security issues. Customization and integration to more third party providers make this model attractive to companies requiring a more robust solution.

Hosted, On the Cloud, also called SaaS (software as a service) refers to software hosted at the provider's secure location. You pay a monthly fee to use it and you don't have to worry about hardware infrastructure or back-ups. It can be accessed anywhere with an Internet connection. The simplicity in getting started along with the lower up-front cost make this model attractive to smaller companies. Because cloud computing relies on a persistent Internet connection it is subject to restricted access during service outages.

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